About Us

About Us
Welcome to The Garden Flame—your go-to destination for premium outdoor cooking and heating solutions. We believe that creating memorable alfresco experiences starts with the right equipment. Whether you're looking for a high-end BBQ, an artisan pizza oven, or a luxury outdoor heater, our carefully curated collection offers something for every taste, space, and budget.


Why choose The Garden Flame?
At The Garden Flame, we're committed to delivering 5-star service from start to finish. Whether you contact us by phone, live chat, or email, our friendly and knowledgeable team is here to help. We don’t stop at the sale—our support continues long after your purchase. Should any issues arise with your product, we’ll do everything we can to assist and ensure you’re completely satisfied.


Price Match Guarantee
We maintain close relationships with our brands to offer our customers the best prices.
If you find a lower price for the same stocked item, we will not only match it, but also
include a complimentary gift with your new product.


Fast & Free Shipping
We provide free shipping on all product purchases within the UK mainland. Since we
ship directly from manufacturers, each brand has its own shipping terms. Estimated
arrival dates are displayed on product pages, but may be subject to change due to
unforeseen circumstances.

Warranty on All Products
As an authorised dealer for each brand listed on our website, we offer full manufacturer
warranties on all orders.


100% Safe & Secure Payment
Our website utilises SSL Encryption technology to ensure the complete security and
protection of all sensitive credit card and personal information submitted through the
site.


Authorised Dealer Status
The Garden Flame is an authosised dealer for all brands featured on our website.